Privacy Policy

Last updated: 21 August 2026

Sealed With a Gift 4 You respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and share your personal information when you visit our website, contact us or place an order.

Who We Are

Sealed With a Gift 4 You is responsible for the personal information collected through this website.

If you have any questions about this Privacy Policy or would like to exercise your data protection rights, please contact us through our Contact Us page or at:

Email: sealedwithagift4you@gmail.com

Information We Collect

Depending on how you use our website, we may collect:

  • Your name
  • Billing and delivery address
  • Email address
  • Telephone number
  • Order and transaction information
  • Products you purchase or show an interest in
  • Messages and correspondence you send to us
  • Information you provide when signing up for marketing
  • Technical information such as your IP address, browser, device information and website activity
  • Information collected through cookies and similar technologies

Personalisation Information

When you order personalised jewellery, you may also provide information such as:

  • Names
  • Dates
  • Personal messages
  • Photographs
  • Pet photographs
  • Handwriting samples
  • Fingerprint images
  • Handprint images
  • Footprint images
  • Paw print images
  • Drawings or other images
  • Other information required to create your chosen personalisation

We use this information only as necessary to create and fulfil your personalised order, provide customer service and deal with any issues relating to your order.

Fingerprint images supplied for engraving are used to create the requested personalised product and are not used by us for identity verification or authentication.

Please only provide photographs, handwriting, fingerprints, prints or other personal information that you have the right or permission to provide to us.

How We Use Your Information

We may use your personal information to:

  • Process and fulfil your orders
  • Create personalised products
  • Take and process payments
  • Deliver your order
  • Communicate with you about your purchase
  • Respond to questions and customer service enquiries
  • Manage returns, refunds and complaints
  • Detect and prevent fraud or misuse of our website
  • Maintain business, tax and accounting records
  • Improve our website and customer experience
  • Analyse how customers use our website
  • Send marketing communications where permitted
  • Comply with our legal and regulatory obligations

Our Lawful Bases for Using Your Information

Under UK data protection law, we must have a lawful reason for using your personal information.

Depending on the circumstances, we rely on:

Contract – where using your information is necessary to process your order, create your personalised jewellery, take payment, arrange delivery or provide customer service relating to your purchase.

Legal obligation – where we need to keep or use information to comply with legal, tax, accounting or regulatory requirements.

Legitimate interests – where necessary for the reasonable operation and protection of our business, such as preventing fraud, improving our services and responding to certain enquiries, provided those interests do not override your rights.

Consent – where you have actively chosen to receive certain marketing communications or where consent is required for cookies or similar technologies. You can withdraw your consent at any time.

Marketing

We will only send marketing communications where we are permitted to do so.

You can unsubscribe from marketing emails at any time by using the unsubscribe link contained in the email or by contacting us.

Unsubscribing from marketing will not prevent us from sending essential messages relating to an order you have placed.

Shopify

Our online store is hosted by Shopify.

Shopify processes certain personal information to provide the ecommerce platform and related services that enable us to operate our store.

Depending on the Shopify services and features used, Shopify may also process information to provide analytics, fraud prevention, personalisation, advertising or other enhanced services.

You can find more information about how Shopify processes customer information in the Shopify Consumer Privacy Policy.

Who We Share Your Information With

We may share personal information where necessary with organisations that help us operate our business, including:

  • Shopify and ecommerce service providers
  • Payment processors
  • Banks and financial service providers
  • Delivery and postal companies
  • Website hosting and technology providers
  • Apps and services used to operate our store
  • Email and marketing providers
  • Analytics providers
  • Professional advisers such as accountants or legal advisers
  • Government bodies, regulators or law enforcement where legally required

We only share the information reasonably necessary for those organisations to provide their services or where disclosure is otherwise permitted or required by law.

We do not sell your personal information.

International Transfers

Some of the service providers we use, including Shopify and certain technology providers, may process personal information outside the United Kingdom.

Where personal information is transferred internationally, appropriate legal safeguards are used where required by UK data protection law.

How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including to meet legal, accounting and tax requirements and to deal with disputes or claims.

Order and transaction records may therefore be retained for longer periods where required for business, tax or legal purposes.

Personalisation files such as photographs, handwriting samples, fingerprint images, handprints, footprints and paw prints will be retained only for as long as reasonably necessary to create and fulfil your order, provide customer service and deal with any issues relating to your purchase.

They may be retained for a limited period after your order has been completed where necessary for customer service, dispute resolution, legal obligations or other legitimate business purposes, and will be deleted when they are no longer required.

Cookies and Similar Technologies

Our website uses cookies and similar technologies.

Some cookies are necessary for the website and checkout to function. Other cookies may be used for analytics, advertising or personalisation.

Where required, non-essential cookies will not be used until you have given the appropriate consent.

You can manage your cookie choices through the cookie or privacy controls available on our website.

Your Data Protection Rights

Depending on the circumstances, you may have the right to:

  • Ask for a copy of the personal information we hold about you
  • Ask us to correct inaccurate or incomplete information
  • Ask us to delete your personal information
  • Ask us to restrict how we use your information
  • Object to certain uses of your information
  • Request transfer of certain information to you or another organisation
  • Withdraw consent where we rely on consent
  • Object to direct marketing at any time

Some rights are subject to legal exceptions and may not apply in every situation.

To exercise any of these rights, please contact us through our Contact Us page or using the email address listed above.

Complaints

If you have concerns about how we use your personal information, please contact us first so that we can try to resolve the matter.

You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator.

Security

We take reasonable steps to protect personal information from unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services or legal requirements.

The latest version will always be published on this website with the date of the most recent update shown at the top.