Terms & Conditions
Last updated: 4 September 2026
These Terms & Conditions apply when you use the Sealed With A Gift 4 You website or purchase products from us.
By placing an order, you agree to these terms. Nothing in these terms affects your statutory consumer rights.
About Us
This website is operated by Sealed With A Gift 4 You.
Email: sealedwithagift4you@gmail.com
Business contact address: 23 Kerrier Way, Camborne, Cornwall, TR14 8FH, United Kingdom
Our Products
We specialise in personalised and meaningful jewellery.
We make every reasonable effort to display product descriptions, measurements, finishes and colours accurately.
Because screens display colours differently, the appearance of an item on your device may vary slightly from the physical product.
Personalised products may also vary slightly depending on the photograph, handwriting, fingerprint, handprint, footprint, paw print, wording or other information supplied.
Personalised Orders
Please check all personalisation carefully before placing your order. This includes:
- Names
- Dates
- Messages
- Spelling
- Photographs
- Handwriting
- Fingerprints
- Handprints
- Footprints
- Paw prints
- Drawings
- Other uploaded files
We will normally create your item using the information supplied when your order is placed.
If you notice an error after ordering, please contact us as soon as possible. If personalisation has not yet begun, we may be able to make a change, but we cannot guarantee amendments once work has started.
Uploaded Images & Personalisation Files
By providing photographs, handwriting, fingerprints, handprints, footprints, paw prints, drawings or other files, you confirm that you have the necessary right or permission to provide and use that material for your order.
Files supplied for personalisation will be used to create your chosen product and for reasonable purposes connected with fulfilling and supporting your order.
Please see our Privacy Policy for information about how personalisation files are handled and retained.
Prices
All prices are shown in the currency displayed on the website.
The total price payable, including applicable delivery charges, will be shown before you complete checkout.
We reserve the right to change prices in the future, but changes will not affect orders already accepted.
If an obvious pricing error occurs, we will contact you before processing the affected order.
Placing an Order
Please review your order carefully before completing checkout.
After placing your order, you will receive an order confirmation using the contact details provided at checkout.
We may contact you if we require additional information to complete your order or personalisation.
Payment
Payment must be made using one of the payment methods available at checkout.
Your order will not normally be processed until payment has been successfully authorised.
Processing & Delivery
Many of our products are personalised and require preparation before dispatch.
Our current processing and delivery information is available on our Delivery page and relevant product pages.
Estimated delivery dates are estimates unless we expressly agree otherwise.
If an upgraded delivery service is selected, this generally speeds up delivery after dispatch and does not necessarily reduce the time required to personalise or prepare your order.
Cancellations & Personalised Goods
Eligible non-personalised goods purchased online may benefit from statutory cancellation rights.
However, goods made to your specifications or clearly personalised are generally excluded from the standard change-of-mind cancellation right.
This does not affect your rights if goods are faulty, damaged, incorrect or not as described.
Please see our Returns and Refund Policy for further information.
Returns & Refunds
Our Returns and Refund Policy explain when products may be returned and how refunds are handled.
Nothing in these terms limits your statutory rights under applicable consumer law.
Faulty or Incorrect Products
Goods must be of satisfactory quality, fit for purpose and as described where required by law.
If your order is faulty, damaged, incorrect or not as described, please contact us with your order number and details of the issue so we can investigate and arrange an appropriate solution.
Jewellery Care
Jewellery should be cared for according to any instructions supplied with the product or shown on the relevant product page.
Normal wear, accidental damage, misuse or failure to follow reasonable care instructions may not constitute a product fault.
This does not affect your statutory rights.
Promotions & Discount Codes
Promotional offers and discount codes may be subject to additional terms, including expiry dates, minimum spends or product exclusions.
Unless stated otherwise, discount codes cannot normally be combined.
Promotions may be changed or withdrawn, but this will not affect orders already completed under an applicable promotion.
Website Content
The content of this website, including our branding, product photographs, graphics, text and designs, belongs to us or is used with permission.
It must not be copied, reproduced or commercially used without appropriate permission.
Website Availability
We aim to keep our website accurate and available but cannot guarantee that it will always operate without interruptions or technical issues.
We may update, change or temporarily withdraw parts of the website where reasonably necessary.
Our Responsibility
Nothing in these terms excludes or limits liability where it would be unlawful to do so.
Nothing in these terms limits your statutory rights in relation to faulty, misdescribed or otherwise non-conforming goods.
We are not responsible for losses that were not reasonably foreseeable when the contract was entered into or for losses relating solely to business or commercial use where you purchased as a consumer.
Changes to These Terms
We may update these Terms & Conditions from time to time.
The terms that apply to your purchase will normally be those in effect when your order was placed.
Governing Law
If you are a consumer resident in the United Kingdom, these terms are governed by the applicable laws of the part of the United Kingdom in which you live, and you retain any mandatory rights available to you under applicable consumer law.
Contact Us
If you have any questions about these Terms & Conditions, please contact us through our Contact Us page or by email at sealedwithagift4you@gmail.com.